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Influencer Marketing
FTC Actions

The Federal Trade Commission (“FTC”) is a governmental agency whose function is to help protect consumers and prevent unfair competition. As it relates to influencer marketing, the agency is charged with preventing deceptive and unfair marketing practices through law enforcement and advocacy. The agency issued their first guidelines for endorsements in social media in 2009 and continues to update the endorsement guidelines here.

Two the right is a compilation of some of the actions the FTC has taken to date against brands, agencies, and influencers.

A Closer Look with Three Big Brands

Teami

Advertisers and advertising agencies should be aware that simply having a disclosure policy or contractual provisions requiring influencers to comply with the Federal Trade Commission’s (FTC) disclosure guidelines may not be sufficient. In March 2020, the FTC filed a complaint against Florida-based company, Teami, LLC, which centered on Teami’s marketing of their 30-day detox pack, which consisted of Teami Skinny Tea and Teami Colon Cleanse Tea. The company claimed these products could lead to substantial weight loss, fight cancerous cells, decrease migraines, unclog arteries, and prevent colds and the flu. Teami also employed influencer marketing, with influencers, including celebrities like Cardi B and Jordin Sparks, being paid to promote their products on Instagram.

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Xbox One

To say that Microsoft’s Xbox One has been an enormous success is a bit of an understatement. By January 2019, the video game console had sold more
than 41 million units, and at a little more than $200 a pop, that’s a lot of dough and a clear sign of its popularity.

But for all of the Xbox One’s success, in 2015, a marketing campaign for the
console encountered a roadblock when it ran up against the regulations of the
Federal Trade Commission (FTC). Videos endorsing the Xbox One that influencers posted on YouTube were at the heart of the complaint when the FTC charged California-based Machinima, Inc. with engaging in deceptive advertising.

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Lord & Taylor

Native advertising, also known as advertorial, has long occupied a blurry
space in print media. It creates the visual suggestion that an ad is editorial — it doesn’t appear as paid promotion unless you look at it a little more closely. You’ve probably seen these ads and possibly did a double take when you did. These advertorials often run in travel or fashion magazines. They usually feature layouts similar to the style of the publications’ editorials. So, a quick glance at them might make you think they’re magazine articles too. However, they also include disclosures that say “advertorial” or something similar to alert readers to the fact that they’re really paid ads.

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